Leadership
Topic
Excelling as a Highly Effective Team Leader
Duration
Two Days Class Room Training
Audience
Anyone Wanting to Lead a Successful Team
Goal
Learn how to build a cohesive–results oriented team from a group of diverse individuals
Content Brief
In this two day workshop, you will:
- Learn the leadership characteristics and skills that spark the energy that make productivity and performance soar.
- Get step by step guidelines for transforming a group of individuals into a results-producing team.
Workshop Agenda
Day 1
- Session 1: Characteristics of successful team leaders
- Session 2: How to build a productive team
- Session 3: Creating a motivating team climate
- Session 4: Your role as a team leader
- Session 5: Communicating with your team
Day 2
- Session 1: Dealing with performance issues
- Session 2: Shared problem solving and decision making
- Session 3: Dealing with Team Conflict
- Session 4: Conducting effective team meetings
- Session 5: Managing Virtual Teams
HOW TO EXCEL AT MANAGING PEOPLE
Topic
Excelling at Managing and Supervising People
Duration
Two Days Class Room Training
Audience
Front Line and Mid-Level Managers with Direct Reports
Goal
To make the skills of today’s best supervisors second nature
Content Brief
In this two day workshop, you will:
- Learn the characteristics of what makes a successful leader.
- Get the tools, techniques and guidelines for developing those you lead to reach peak their performance.
Workshop Agenda
Day 1
- Session 1: The difference between managing and leading
- Session 2: Characteristics of successful leaders
- Session 3: Positive ways to inspire and motivate people
- Session 4: Managing conflict and unwanted behaviors
- Session 5: The power of delegation
Day 2
- Session 1: Communicating like a leader
- Session 2: How to hire the right people
- Session 3: Coaching for performance
- Session 4: Leading through change
- Session 5: The power of goals
EFFECTIVE COMMUNICATING SKILLS
Topic
Communication Skills
Duration
Two Days Class Room Training
Audience
Anyone who Wants to Improve their Skills in Connecting with People
Goal
To provide the communication skills that help people connect with anyone
Content Brief
In this two day workshop, you will:
ü Learn the characteristics of what makes a successful leader
ü Get the tools, techniques, and guidelines for developing those you lead to reach peak their performance
Workshop Agenda
Day 1
- Session 1: The power of listening
- Session2: Reading People: Understanding body language
- Session 3: Getting your point across
- Session 4: Communicating with different personality types
- Session 5: Navigating the crucial conversations
Day 2
- Session 1: The three steps to connecting with people
- Session 2: Communication and emotional intelligence
- Session 3: Techniques that prevent communication problems
- Session 4: How to create instant rapport with anyone
- Session 5: Communicating across cultures
Background:
Jay has worked successfully with many clients representing a variety of industries including steel, telecommunications, pharmaceuticals, consulting, technology and health care. His clients also include organizations ranked as Fortune 500 businesses. Jay has worked extensively with institutions of higher education and has served governmental agencies and branches of the military. Jay has a breadth of work experience including redesign efforts with Fairfax County(Virginia), where he reported to the County Executive responsible for its change management process.
Jay holds an M.A. in counselling from the Southeastern University, he also has a B.A. in political science from radford University.
Jay has been training for 20 plus years. He is certified and has trained with DDI, Myers Briggs Type Indicator (MBTI), Achieve Global, Franklin Covey and Fred Pryor